Frequently asked questions
Returns
We have a 30 day return policy. So if world peace or the climate catastrophe is over in the 30 days after your acquisition, don't hesitate to get in touch to send it back.
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Is this dropshipped?
We have a supply chain where we order the product and then sell it. We don't have a warehouse at our office. It's just our suppliers that send it straight to you.
When will I get my order?
We ship from Germany, so we will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location, but usually between 3-4 days.
Where are your products manufactured?
Our products are made in China, but we mean what isn't today. We've worked with our suppliers to ensure quality and that this equipment works, if you ever need it. Which we hope you don't.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.